Returns & Exchanges

At CHIQUEL, we want you to be completely satisfied with your beauty experience. If you are not happy with your purchase, we offer a 30-day return window for unopened and unused products to ensure the highest standards of hygiene.

Return Process

• 1.
  Initiate Your Request

  Log into your account or visit our returns portal with your order number and email address to select the items you wish to return.

• 2.
  Prepare the Package

  Securely pack the unused beauty products in their original packaging, ensuring all safety seals are intact to qualify for a full refund.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided via email and drop off the package at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects the items, your refund will be processed back to your original payment method within 5-7 business days.